The entire journey of this ticket is known as a Ticket's Lifecycle.
Enhanced collaboration: A ticketing system makes it easy for support teams to collaborate and share information, improving resolution times.Better organization: A ticketing system organizes customer requests into tickets, making it easier to manage and resolve customer issues.
Increased visibility: With all support requests in one place, it’s easy to track progress and prioritize the most pressing issues.Improved efficiency: A ticketing system automates and streamlines the support process, reducing response times and improving overall customer satisfaction.
